2017 insium Client Survey - Thank you

Sunday, 07 January 2018
Published in Blog


Feedback from our 2017 Client Survey

Once again, we're grateful to those clients who took time to provide feedback via our annual client survey.  We are extremely humbled to see that 100% of respondents consider their experience in working with us to be "Excellent"; we are grateful for the opportunity to work with you.  Additionally, 80% of respondents also consider us to be "Much better" or "Somewhat better" than our competitors.  We're energised by this fantastic show of support for what we do.  

Respondents commented on insium’s ability to understand the needs of its clients' businesses, the level and clarity of communication, exploring new ways of working and the quality of delivery.  Specific respondent comments include:

  • “Our consultant always takes time and care to get a deep understanding of what it is we are looking for and her engagement with our staff is excellent!!” Heidi Tucker, Chief Executive Officer, Anchor Incorporated
  • “Working with Dina is a delight.  Dina has a strong understanding of our business and connects the learning & development opportunities to theory & practice.” Philippe Ludekens, Associate Director Commercial Operations, Gilead Sciences
  •  “Understands clients’ needs very well and delivers on these.  Great follow up and support.”  Jane Fisher, Head of Medical Immunology Pacific-Rim, UCB
  •  “Dina's approach is always upbeat, positive and inclusive of everyone.  People feel valued by her.  Her views are always current with the latest research and she demonstrates her genuine care for people's well-being.” Anonymous, Regional Sales Manager

We have been asked to provide a list of programs that we offer, which we will get working on.  For now, please visit both of our websites:

  • www.insium.com.au where you will find What We Do in:
    • Leadership Development
    • Wellbeing for Performance
    • Team Performance and
    • Organisational Coaching with examples of Our Work
  • www.leadingwithcourage.com.au where you will find a number of programs exploring and developing courage and also readily available resources for you to use

We certainly appreciate all of the feedback we receive - either via our survey or via other means throughout the year.  Our goal is to continually improve our service offering, and we can't do this without honest feedback from you.  So once again - thank you!

We enjoy working with all of our clients, and very much look forward to continuing to work with you in 2018!

Dina & Geoff